Days Active
—
calculating…
Claim Strength
—
Pending analysis
Est. Settlement
TBD
Pending analysis
Insurer Response
—
Awaiting claim brief
Action required
📎 What we need from you
To build the strongest possible case, we need a few things from you.
Upload documents in the Documents tab, or email them to support@claimforme.ai with your claim ID in the subject line.
Claim Journey
Where your claim stands
Step 2 of 5 — Policy analysis underway. Average total timeline: 6–10 weeks.
Claim Received
8 Feb · 2:14pm
2
Policy Analysis
In progress now
3
Insurer Contacted
Est. 28 Feb
4
Negotiation
Est. 2–6 weeks
5
Settlement
Est. 6–10 weeks
What's happening right now
🤖 Claim status
Loading…
Reading Clause 7.3 — Water Damage Coverage
Page 8 of 14 · NRMA Home & Contents PDS 2025
Identifying exclusions that may apply
Generating formal claim brief for insurer
What happens next
You uploaded your policy
NRMA Home & Contents PDS received
Done · 8 Feb 2:14pm
We're reviewing your policy
AI reads every clause. Completes in ~30 min.
In progress now
We contact your insurer
Formal claim brief sent to NRMA on your behalf.
Est. 28 Feb
Insurer responds
NRMA has 10 business days to acknowledge.
Est. by 14 Mar
You receive payment
Our 3% fee is deducted from the payout.
Est. 6–10 weeks total
Your position
Claim Strength (estimate)
Pending
Analysing…
Our team is reading your policy. Your claim strength score will appear here within 24 hours.
This score is an AI-generated estimate based on your policy wording. It is not a guarantee of outcome and may change as your specialist reviews the full details.
Clause 7.3 explicitly covers burst pipe damage
Damage is sudden & accidental (meets policy threshold)
Policy active & premiums up to date
Insurer may query extent of consequential damage
Settlement Estimate
TBD
Conservative
—
TBD
Full entitlement
$0$22K$41K$60K
Based on your policy wording and claim type. Updates as we gather more information.
Clause 7.3 — Burst or leaking pipes. Up to full rebuild value.
Clause 11.2 — Temporary accommodation. Up to $2,500.
Clause 14.1 — Contents damage from water. Up to $15,000.
Every interaction with your insurer, logged
We handle all communication with your insurer on your behalf.
💬
No communications yet
All interactions with your insurer will be logged here as your claim progresses.
Document Vault
Securely stored documents related to your claim.
📂
No documents yet
Your documents will appear here as your claim progresses.
Use the button above to upload your policy document now.
Use the button above to upload your policy document now.
🤖 Ask Claim4me
Ask anything about your claim, your insurer, or the process. Our specialist team reviews every conversation.
Recent alerts
0 unread
🔔
No notifications yet
You'll see updates here as your claim progresses.
Notification preferences
Email updates
Sent to your registered email
SMS alerts
For urgent updates only · +61 4XX XXX XXX
Insurer response alerts
Instant alert when your insurer responds
Weekly summary email
Every Friday with a full progress update
Deadline reminders
48 hours before any action is required