Last updated: February 2026 | Version 1.0
Please read these Terms carefully before submitting a claim. By using Claim4me's services, you agree to be bound by these Terms. If you do not agree, please do not use our service.
Claim4me Pty Ltd is an insurance claims management service based in Australia. We assist consumers in lodging, managing and negotiating insurance claims with their insurers on a contingency fee basis.
Regulatory status: Regulatory status pending. Claim4me operates under applicable Australian financial services legislation.
Claim4me provides the following services:
We do not provide legal advice. If your matter requires legal representation, we will advise you accordingly.
We only charge a fee if your claim results in a successful settlement. Our fee is 3% of the total settlement amount received from your insurer. If your claim is unsuccessful, you owe us nothing.
Before we commence work on your claim, you will receive a written Claim Management Agreement setting out:
No fee is payable until you receive your settlement funds. The fee will be deducted from the settlement amount or invoiced separately, as agreed in your Claim Management Agreement.
To allow us to manage your claim effectively, you agree to:
By submitting your claim form and signing a Claim Management Agreement, you authorise Claim4me to:
Claim4me does not guarantee any specific outcome. The success of your claim depends on the terms of your policy, the circumstances of your incident, and the insurer's assessment. We will always act in your best interests and use our expertise to maximise your outcome.
We are not liable for losses arising from:
All content on the Claim4me website and platform, including text, graphics, and software, is the property of Claim4me Pty Ltd and is protected by Australian copyright law. You may not reproduce or redistribute our content without written permission.
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms. By using our service, you consent to the collection and use of your information as described in that policy.
If you have a complaint about our service, please contact us at support@claimforme.ai. We will acknowledge your complaint within 2 business days and aim to resolve it within 30 days.
If we cannot resolve your complaint, you may escalate it to the Australian Financial Complaints Authority (AFCA) free of charge, online at www.afca.org.au or by calling 1800 931 678.
These Terms are governed by the laws of the State of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts of that State.
We may update these Terms from time to time. The most current version will always be available at this URL. Continued use of our service after an update constitutes acceptance of the new Terms.
Claim4me Pty Ltd
Email: support@claimforme.ai
Hours: Mon–Fri, 9:00 AM – 6:00 PM AEST